Consumer Right
BUSINESS STUDIES FOR JSS2 SECOND TERM
SUB -THEME: COMMERCE-THE HEART OF BUSINESS
WEEK 6
Consumer Right
Performance objectives:
Students should be able to:
- State the meaning of a consumer
- Explain what a right is
- Explain the origin of Consumerism
- List the eight universal consumer right
Content:
Meaning of Consumer Rights
It refers to the set of regulations and laws that have its main objective to ensure the defence of any type of consumer situations in which does not respect his power or consumer status. It can exercise different tactics to ensure compliance with their rights (which are at the same time the obligations of which offer a good or service).
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