CONSUMER CHALLENGES AND RIGHTS 3
HOME ECONOMICS J. S. S THREE FIRST TERM
WEEK THREE
FAMILY LIVING AND RESOURCE MANAGEMENT/CLOTHING AND TEXTILE
CONSUMER CHALLENGES AND RIGHTS 3
PERFORMANCE OBJECTIVE
Students should be able to;
- Discuss procedures for seeking redress
CONTENT
Procedures for seeking redress
Most consumers already know that they have the right to complain. They know that they have rights and that there are government offices in place to ensure that they're protected from unscrupulous businesses.
The problem is that not everyone knows the process of filing a complaint. Here is a step-by-step guide to help you seek redress and exercise your rights as a consumer.
- Step 1: Figure out if your complaint is legitimate.
As a consumer, there are times when your interaction with a business isn't entirely satisfactory. However, you should take the time to think about.... View More
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