Consumer Right

BUSINESS STUDIES FOR JSS2 SECOND TERM

SUB -THEME: COMMERCE-THE HEART OF BUSINESS

WEEK 6

Consumer Right

Performance objectives:

Students should be able to:

    1. State the meaning of a consumer
    2. Explain what a right is
    3. Explain the origin of Consumerism
    4. List the eight universal consumer right

 

Content:

Meaning of Consumer Rights

It refers to the set of regulations and laws that have its main objective to ensure the defence of any type of consumer situations in which does not respect his power or consumer status. It can exercise different tactics to ensure compliance with their rights (which are at the same time the obligations of which offer a good or service). 

 

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