CONSUMER'S CHALLENGES AND RIGHTS 2

HOME ECONOMICS J. S. S THREE FIRST TERM

WEEK TWO

THEME: FAMILY LIVING AND MANAGEMENT/CLOTHING AND TEXTILE

CONSUMER'S CHALLENGES AND RIGHTS 2

PERFORMANCE OBJECTIVE

Students should be able to;

1. Discuss the challenges of consumers

2.  State the different type of redress for the consumer

CONTENT

Common consumer issues

  • ​​Faulty products
  • ​​Refund, replacement, repair
  • Repair damage after normal use
  • ​Shop breakages
  • Poor quality or incomplete work
  • ​​Delivery issues
  • Overcharging
  • Misleading prices or advertising
  • Underweight or under-measure
  • Change of mind
  • Product recalls

Types of Redress For the Consumer

  1. Warranties

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