How to seek redress
Business Studies J.S.S 3 Second Term
WEEK 3
How to seek redress
Performance Objectives
Students should be able to:
1. Define consumer rights.
2. Define consumer redress.
3. List ways of seeking redress.
4. List the benefits of providing redress.
Content
Meaning of Consumer Redress
Consumer redress is a process of providing a set of rules and guideline that protect all consumers. It is a process of setting right a wrong or providing for fair settlement of justified claims.
Meaning of Consumer Rights
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