The Reception Office I

BUSINESS STUDIES FOR JSS2 FIRST TERM

SUB-THEME: EFFECTIVE OFFICE PRACTICE

WEEK 2:

The Reception Office I

Performance objectives:

The student should be able to:

  1. Describe a reception office
  2. Explain the meaning of receptionist
  3. Mention the items found in a reception office
  4. State the importance of a receptionist
  5. List and explain the qualities of the receptionist
  6. Outline the qualities of a receptionist

                                                              

Content:

Meaning of a reception Office

A reception office is where visitors to an organisation are received and attended to. It is the first point of physical contact with a company or an establishment.

Meaning of a Receptionist

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