The Reception Office I
BUSINESS STUDIES FOR JSS2 FIRST TERM
SUB-THEME: EFFECTIVE OFFICE PRACTICE
WEEK 2:
The Reception Office I
Performance objectives:
The student should be able to:
- Describe a reception office
- Explain the meaning of receptionist
- Mention the items found in a reception office
- State the importance of a receptionist
- List and explain the qualities of the receptionist
- Outline the qualities of a receptionist
Content:
Meaning of a reception Office
A reception office is where visitors to an organisation are received and attended to. It is the first point of physical contact with a company or an establishment.
Meaning of a Receptionist
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