The Receptionist Office II

BUSINESS STUDIES FOR JSS2 FIRST TERM

SUB -THEME: EFFECTIVE OFFICE PRACTICE

WEEK 3:

The Receptionist Office II

Performance objectives:

The student should be able to:

  1. State how to treat visitors
  2. Explain appropriate office dress code
  3. Outline procedures for answering a telephone
  4. Identify and design a visitor’s book
  • Request form
  • Telephone pad

 

Content:

How to receive and treat visitors

  1. Always be polite and welcoming.
  2. Keep your conversation as brief as possible, without sounding rude or in a hurry.
  3. Make sure you know how to.... View More

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