The Receptionist Office II
BUSINESS STUDIES FOR JSS2 FIRST TERM
SUB -THEME: EFFECTIVE OFFICE PRACTICE
WEEK 3:
The Receptionist Office II
Performance objectives:
The student should be able to:
- State how to treat visitors
- Explain appropriate office dress code
- Outline procedures for answering a telephone
- Identify and design a visitor’s book
- Request form
- Telephone pad
Content:
How to receive and treat visitors
- Always be polite and welcoming.
- Keep your conversation as brief as possible, without sounding rude or in a hurry.
- Make sure you know how to.... View More
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