Commerce SSS3 First Term

WEEK 1

Consumer protection

Performance Objectives

The student should be able to:

        1. Define consumer protection.

        2. State the needs/reasons for consumer protection.

        3. List the instrument/agencies for consumer protection.  

Content

Definition of Consumer Protection

Consumer protection can be defined as the various ways and methods adopted by the government and private organizations to ensure that consumers are not cheated or exploited by the producers and middlemen and that they derive maximum satisfaction from the consumption of goods and services they pay for.  

Reasons for Consumer Protection

1. Substandard goods or low-quality goods: Consumers are to be.... View More