Consumer right and responsibilities I

Civic education JSS2 Second Term

Sub-theme: Government

Week 9

Consumer right and responsibilities I

Performance objectives

The student should be able to:

1. Define consumer rights and responsibilities

2. List and explain the eight universal consumer right.

3. Explain the universal consumer right.

Content

Definition of consumer rights and responsibilities.

Consumer rights are basic legal entitlements which help consumers and users to make better choices in the market place and get help with resolving their complaints.

Universal right of a consumer right

1. Right to satisfaction of basic needs: Consumer has the rights to basic needs in the form of goods and services which guarantee their survival. These rights include adequate nutrition, food, clothing, shelter, healthcare etc.

2. Right…