Consumer protection agency

Business Studies J.S.S 3 Second Term


Consumer protection agency

Performance Objectives

Students should be able to:

     1. State the meaning of the consumer protection agency.

     2. State the need for consumer protection.

     3. Mention consumer protection agencies.

     4. State the roles and responsibilities of the consumer protection agencies.


Meaning of Consumer Protection

Consumer protection is the government regulation made to protect the interests of consumers against exploitation by producers or manufacturers and ensuring maximum satisfaction. Hike in price, substandard goods, varying prices and inconsistent weight are some of the actions of producers that consumers are protected against.

Need for Consumer Protection

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