How to seek redress

Business Studies J.S.S 3 Second Term


How to seek redress

Performance Objectives

Students should be able to:

      1. Define consumer rights.

      2. Define consumer redress.

      3. List ways of seeking redress.

      4. List the benefits of providing redress.


Meaning of Consumer Redress

Consumer redress is a process of providing a set of rules and guideline that protect all consumers. It is a process of setting right a wrong or providing for fair settlement of justified claims.

Meaning of Consumer Rights

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